At Meena Fragrances, customer satisfaction is important to us. Returns are only accepted in cases where the product is damaged during transit or there is any genuine product-related issue.

• Return Eligibility:
Returns will only be accepted if the item is received damaged, defective, or incorrect.

• Return Request:
To request a return, please email us at ecommerce@meenafragrances.com within 48 hours of delivery with the following details:
– Order ID
– Reason for return
– Images/videos of the product (if available)

• Review Process:
Our team will review your request and verify whether it meets our return criteria.

• Refund Process:
Once the return request is approved, the refund will be processed to your original payment method within 7 business days.

• Important Notes:
– Returns without prior approval will not be accepted.
– Used or opened products are not eligible for return.