Fresh Aqua Combo | Al Kaff + Cool Drops

We process and ship all orders as quickly as possible.

• Order Processing: Orders are usually processed within 1–2 business days (Monday to Saturday, excluding public holidays).

• Estimated Delivery: Most orders are delivered within 3–5 business days after dispatch, depending on your location.

• Please Note: Delivery timelines are estimates and may vary slightly due to courier availability or external factors.

• All parcels are shipped through our trusted delivery partners to ensure safe and reliable delivery.

At Meena Fragrances, customer satisfaction is important to us. Returns are only accepted in cases where the product is damaged during transit or there is any genuine product-related issue.

• Return Eligibility:

Returns will only be accepted if the item is received damaged, defective, or incorrect.

• Return Request:

To request a return, please email us at ecommerce@meenafragrances.com within 48 hours of delivery with the following details:

– Order ID

– Reason for return

– Images/videos of the product (if available)

• Review Process:

Our team will review your request and verify whether it meets our return criteria.

• Refund Process:

Once the return request is approved, the refund will be processed to your original payment method within 7 business days.

• Important Notes:

– Returns without prior approval will not be accepted.

– Used or opened products are not eligible for return.