Return & Refund Policy
At Meena Fragrances, we value customer satisfaction and product quality. Please read our return policy carefully before placing an order.
Returns Eligibility
We accept returns only under the following conditions:
The item must be unused, unopened, and in its original packaging
The item must be damaged during transit or received in defective condition
All original labels, seals, and packaging must be intact
Proof of purchase is required
For hygiene and safety reasons, used or opened perfumes are not eligible for return or refund.
Return Request Process
If you receive a damaged or defective item, please contact us within 48 hours of delivery by email with the following details:
Order ID
Clear photos and/or video showing the damage
A brief description of the issue
📧 Return & Support Email:
sadiqnoor169@gmail.com
Our team will review your request and respond within a reasonable timeframe.
Return Approval & Refunds
Once your return request is approved, we will provide instructions for the return
After receiving and inspecting the item, we will notify you of the approval or rejection of your refund
If approved, the refund will be processed to your original method of payment
Shipping charges are non-refundable
Important Notes
Returns without prior approval will not be accepted
We reserve the right to refuse returns that do not meet the above conditions
Contact Us
For any questions regarding returns or refunds, please contact:
📧 sadiqnoor169@gmail.com
